Tired of Purolator, UPS, and Canada Post? Check out These Carriers for Faster Delivery and Better Customer Service

August 2, 2022
3 min
Mary Ma
Senior Product Designer

It can be tough to find a shipping company that meets all your needs. You want a carrier that is fast, affordable and offers great customer service. But it can be hard to find one that does all three. Purolator, UPS, and Canada Post are some of the most popular carriers in Canada, but they often fall short in one or more areas. If you’re looking for a better shipping experience, check out these alternatives.

Why businesses are looking for alternatives to Purolator, UPS, and Canada Post

Businesses are looking for alternatives to Purolator, UPS, and Canada Post because of the numerous problems they have been experiencing. Packages are often lost or mishandled, shipping times are slow and unpredictable, and there is a lack of communication from these carriers. As a result, businesses are turning to other carriers that offer faster delivery times and better customer service.

The challenges with national shipping carriers

National shipping carriers like Purolator, UPS, and Canada Post can often be slow and expensive. They're bogged down by a complex supply chain, leading to regional delays. Plus, their size means they're less accountable to customers. That's where smaller carriers come in. They often have better customer service and are faster at delivering packages. 

Alternative carriers in Canada that you should consider

  1. Tyltgo: There are two types of customers that are a great fit for Tyltgo. If you require fast 3-6 hour same-day delivery transit times because your product is perishable, Tyltgo is a great fit. If you’re looking to deliver Ontario-wide at the best rates on the market (starting as low as $5.75), and your products are not perishable – Tyltgo can also make a great partner. Whether you need same-day or next-day delivery, Tyltgo offers market leading customer experience powered by their live support chat, custom branded live tracking pages, and custom SMS notifications.
  2. Flashbox: If you’re looking for local delivery in the GTA exclusively, and can afford your product going back to a warehouse for a 6-8 hour same-day delivery transit time – Flashbox could be a great option. They offer a very attractive $6/flat rate as long as you have at least 3 boxes available for pickup. 
  3. Shipstation: If you’re delivering orders both locally and nationally, you might want to consider ShipStation. ShipStation gives you the option to choose between a variety of carriers who specialize in different geographies – at the best price.
  4. Trexity: If you need the flexibility of a rush delivery option that you can use on an as needed basis, Trexity is what you’re looking for. Trexity is GTA local exclusive, so it’s perfect for local SMBs looking for help with overflow on their same-day delivery orders. 

Why are these carriers better options for businesses?

All of these shipping carriers offer faster delivery speeds than the national carriers. In some cases, you can even get same-day delivery. They're also a more affordable option for businesses, and they offer better customer service. If you're looking for a more cost-effective and faster shipping option, check out these carriers!

Why Tyltgo's customers choose us

Tyltgo's customers choose us for a few reasons. First and foremost, we have an excellent support team. Our team is always available to help businesses with whatever they need, whether it's finding better shipping rates or getting assistance with returns. We also have cutting-edge technology and logistics resources to provide you to support your business, such as our warehousing, sorting, and packaging partners.

When you sign up with Tyltgo, we become your biggest supporters and fans. We're not just about getting packages to their destination; we want to be a true partner that helps businesses grow. With Tyltgo, businesses can rest assured that their shipments are in good hands.


National shipping carriers like Purolator, UPS, and Canada Post are often seen as the only option for businesses looking to ship products across the country. However, these carriers can often be unreliable, with poor customer service and communication. Businesses are looking for alternatives, and several carriers in Canada offer faster delivery times and better customer service. Tyltgo is one of those carriers, and our customers choose us for our affordable rates and our commitment to providing excellent customer service.

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